Privacy.
Short. Human. No surprises.
Last updated: 23 April 2026
We collect your email when you sign up for the free diagnostic, and anything you type into our contact form. We use that data to send you the thing you asked for, reply to you, and tell you when the founding cohort opens. We don't sell it. We don't share it. You can ask us to delete it any time by emailing hello@10xme.biz.
Who we are
10XMe is an AI education project run by Alvin Foo and Matt Wills. When we say "we" on this page, that's us. You can reach either of us at hello@10xme.biz.
What we collect, and why
Only the things you give us:
- Email address — when you sign up for the free 3-Levels Diagnostic on our homepage. We use it to send you the diagnostic, a 5-day mini-course by email, and one launch announcement when the founding cohort opens. That's it.
- Name, email, and message — when you use our contact form. We use these to read your message and reply to you.
- Basic technical data — when you load the site, your browser automatically sends its IP address and user-agent to our hosting provider (Firebase / Google) as part of normal internet operation. This is logged for security and uptime, not for tracking or advertising.
We do not use cookies for tracking or advertising. We do not run analytics scripts on your visit. If that changes, we'll update this page and tell subscribers before we do.
Where your data lives
Two places:
- Resend — the service that actually delivers our emails. Your email address lives in their system so they can send mail to it. Resend privacy policy.
- Firebase (Google Cloud) — hosts the website and the backend logs of form submissions. Stored in Google's US data centres. Firebase privacy.
Both providers are GDPR-compliant and have industry-standard security. We have a contractual data-processing agreement with each of them.
What we share
Nothing, with anyone, ever. We don't sell your data. We don't hand it to advertisers. We don't share it with course platforms, CRMs, or third parties beyond the two providers listed above (who store it purely so we can deliver the emails you signed up for).
The one exception: if a court order legally compels us, we'll comply with the law. We don't expect that to happen.
How long we keep it
Your email stays on our list until you unsubscribe (one-click link at the bottom of every email we send) or ask us to delete it. We'll purge inactive addresses after 2 years of no engagement.
Contact-form messages are kept for 12 months so we can maintain a thread if the conversation continues, then deleted.
Your rights
Wherever you're based, you can:
- See what we have on you — email us and we'll send you everything within 14 days.
- Correct it — tell us what's wrong and we'll fix it.
- Delete it — unsubscribe + email us to confirm, and we'll permanently remove your data within 14 days.
- Export it — we can send you a copy of your data in a standard format (JSON or CSV).
EU / UK residents: you also have the right to lodge a complaint with your national data protection authority. We'd rather you contact us first so we can fix whatever's bothering you.
Children
10XMe is built for professionals. We don't knowingly collect data from anyone under 18. If you think we've received data from a minor, email us and we'll delete it immediately.
Changes to this policy
If we change how we handle data, we'll update this page and notify current subscribers by email at least 14 days before the change takes effect.
Contact
Questions, complaints, or requests: hello@10xme.biz. We reply to everything within 48 hours.